Your website is an investment that requires care.

Our ongoing maintenance package engages our team to provide updates to your site as they are needed.  You no longer have to worry about being outdated, hacking or downtime. We handle it for you.


Our Plans include:

  • 24/7 monitoring of website uptime, speed, backups, and security
  • Monthly upgrades to website plugins and core software
  • Content Update Hours per your plan


Client can contact IBM Sites for the following Website Support services: Issues or problems with the website not performing as expected (i.e., broken forms, errors, pages not displaying correctly, etc.) Editing, revising or updating page and product content including text, images.

Development Time:  Editing, revising, or updating templates on existing website pages.  New web page based on existing design.  Modifications and minor enhancements to existing functions, forms, and features on the existing website. Integrations and form creation. Email Consultation, guidance, and training on the use of the website and content management system. Support and updates of third-party tools and applications used on the website and integrated by IBM Sites.

Our Support Team monitors for requests from 7 a.m. – 4 p.m EST, Monday – Friday Under our maintenance plans, site modifications, and updates are done within 48 business hours. If your request cannot be handled in that time frame, you will be notified.

There are no charges incurred to: Fix something that is broken due to “errors and omissions on the part of IBM Sites” Fix something that is broken due to maintenance updates.

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How can we help you?



I need a new website
I need a website redesign
I a need web hosting
I need a domain name
I need website ongoing care (Maintenance)
I need one time issue or bug fix
I need a website audit
I have a question